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Perhaps she needs to flee her residence due to a violent episode or the threat of violence and needs a place to go. Perhaps she has been physically injured and needs immediate medical treatment or criminal justice relief. Perhaps her partner has absconded with the children and she believes them to be in danger, or perhaps has has been living with a boyfriend who has just ordered her to vacate the premises.
These are just a few examples of the types of distress calls we receive, and we respond quickly with crisis intervention; transportation; criminal justice counseling and support; referral to the appropriate helping agencies; shelter and/or emergency food and clothing.
Many times a hotline caller will simply need to touch base with someone supportive and discuss what her options are. However, sometimes it will be necessary for the volunteer to meet the client at the Sheriff's office or at the Emergency Room, and to accompany her to the Magistrate or to the shelter.
At no time will a volunteer ever respond to the client's home or other scene of the incident.
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